Financial Protection

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Financial Protection

Booking a holiday? You’re protected with Travelbag!
As a ATOL license [ATOL Number 2959] you can rest assured your holiday will be in safe hands. In the unlikely event of a failure with one of our suppliers or Travelbag, full financial protection is guaranteed for package holidays.

ATOL - Air Travel Organiser’s Licence

Any package holiday booked with Travelbag that includes a flight will be fully ATOL protected under our ATOL number 2959. The ATOL scheme guarantees that in the unlikely event of our insolvency, or that of any of our travel suppliers, we would rearrange or refund your holiday prior to departure, or if you are already on holiday, arrangements would be made to ensure you are not stranded abroad. Information about the ATOL scheme can be found at http://www.atol.org.uk/. Information about the Package Travel Regulations can be found here.

Only Tour Operators that are ATOL-protected can offer full financial protection & peace of mind for you.

SECURITY POLICY

Financial Security

Book online with confidence

Experts agree that online purchases without human intervention are far safer than traditional credit/debit card purchases because your credit/debit card details are automatically encrypted and can only be de-scrambled by an authorised computer.

That's why our purchasing screens are protected Secure Sockets Layer (SSL) encryption. This means your card details are encrypted and then transmitted via our intranet that resides behind a firewall. Our technology ensures no one can gain unauthorised access to your personal details.

Protected by the travel industry

ATOL

We hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority (ATOL number 2959). When you buy an air-inclusive holiday from us you will receive an invoice confirming your arrangements and your protection under our ATOL agreement. Only ATOL-protected tour operators can provide peace of mind and full financial protection for you.

Scheduled Airline Failure Insurance (SAFI)

When you book a flight with us you're automatically provided with SAFI. This means that you will be given a refund should your airline be unable to operate your flight because of financial failure prior to you travelling. If you are outside the UK when this takes place you can contact us so that appropriate alternative arrangements can be made. You will be given the option of an alternative airline for the affected sectors and we will endeavour to keep your arrangements as close to your original itinerary as possible.

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