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Hotel Overview

Family fun

If you’re planning a family holiday to Mexico, Hard Rock Hotel Riviera Maya is the place to stay. The whole brood can splash and play at the hotel’s very own waterpark, Rockaway Bay, where high-speed slides offer thrills for all ages. Elsewhere, the hotel’s signature hangouts allow children to escape to an adult-free zone. The Hard Rock Roxity Kids Club™ also has a variety of fun activities and games for children aged four to 12 – and it’s just steps from the resort’s private beach.

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Adults-only area

Exclusively for adults, Heaven is the place to relax and let your hair down. Hop between three adults-only pools, unwind with a massage in Rock Spa® – the largest spa in the Caribbean – or work your way through the drinks menu at one of the four bars. By day, Heaven is a tranquil retreat but, after dark, this place comes to life. The nightlife here is legendary, with thrilling live shows, nightly DJs and a selection of premium cocktails. Throw some shapes on the extravagant dance floor until the sun comes up – safe in the knowledge that you can chill out by one of adults-only pools the next morning.

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Rock Royalty®

Want to feel like a VIP? Upgrade at Hard Rock Hotel Riviera Maya to enjoy Rock Royalty®. When you book a Deluxe Platinum Room, Rock Star Suite or Bret Michaels Rock Star Suite, you’ll have a dedicated assistant to help you have an amazing stay. Whether you’d like Champagne served by the beach or you need a restaurant reservation, Rock Royalty® will take care of everything. And you can look forward to lots of special extras, too, including petit fours on arrival, a complimentary 25-minute massage and late check-out.

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Facilities

Restaurants & Bars

The Market

At this buffet place, you can look forward to a range of international favourites for breakfast in the morning, and a themed dinner at night.

Ciao

Tuck in to a sumptuous international breakfast at Ciao, and then return in the evening to feast on delicious Italian specialities.

Pizzeto

Take your pick from crispy brick-oven pizza, fresh salads, hearty soups and rich pasta dishes, all served à la carte.

Frida

At Frida, you can look forward to fiery, Mexican cuisine and a festive atmosphere. There’s a wide selection of margaritas and tequila, too.

Ipanema

Named after the famous beach in Rio de Janeiro, Ipanema is all about authentic Rodizio service and tasty Brazilian flavours. Expect traditional ingredients served with a modern twist.

Zen

Zen offers extraordinary fine-dining and expertly prepared Asian cuisine, including fresh sushi, spicy stir fry and tasty teppanyaki.

Toro

Serving a buffet lunch, Toro transforms into a lavish steakhouse in the evenings. Order premium cuts of the finest steak, served à la carte.

Le Petit Cochon

Rustic French countryside dishes are on offer at Le Petit Cochon, where the finest ingredients are used to create delicious dishes.

Los Gallos

Just for adults, Los Gallos is the perfect spot for a laidback date night. Soak up the ambience and take your pick from classic Mexican dishes like fajitas, tlacoyos and tacos.

Fresh Fix

Overindulged the night before? Get a vitamin boost with a healthy, low-calorie dish from Fresh Fix.

Cafetto

Enjoy a continental breakfast at Cafetto, or drop in throughout the day for tea, coffee and snacks.

Jigger + Shaker

This concept cocktail bar mixes local spices, juices and homemade syrups to create unique hand-crafted mixtures.

Float

Open from 10am until 5pm, this pool bar serves a range of snacks and premium cocktails.

Dive

If you’re relaxing in adults-only area, Heaven, why not grab a drink or snack from Dive? This pool bar’s open between 10am and 5pm.

In-room dining

Can’t bear to leave your room? Stay in and enjoy your view, when you order a dish from your 24-hour room service.

All Inclusive

Rock Royalty®

All Inclusive Inclusions

-Casual and à la carte dining

-Alcoholic and non-alcoholic beverages

-Snacks

-Unlimited world-class golf

-Sports and access to Body Rock® fitness centre

-Live entertainment

-Free Wi-Fi in rooms and across the resort

-24-hour room service

-Gratuities

 

Please note, restaurant and other inclusions may change without prior notice.

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Rock Royalty® Inclusions

Choose to stay in the Rock Royalty Partial Ocean View King with Personal Assistant, Heaven or Hacienda and consider this room your all-access pass to club awesome. You get so many inclusions we can’t list them all but here are some to give you a taste of the awesomeness that awaits;

- Rock Royalty Personal Assistant ● (7am – 11pm) 

- Ironing Service (2 items per person/per stay) 

- Upgraded full-size Rock Spa® bath products and Spa Tub preparation (with 24-hours notice) 

- Welcome Petit Fours 

- Aromatherapy and Pillow Menu 

- Complimentary 25-minute couples massage at the Rock Spa® 

- VIP check-in and express or late check-out(subject to availability) 

- Complimentary beach bag (1 perroom/per stay) 

- Priority booking for bali beds ($) 

- Plush bathrobes & slippers plus sleeping mask 

- Turndown Service - Available upon request 

 

This is on top of the standard room inclusions, please note inclusions may change without prior notice.

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All Inclusive

All Inclusive Inclusions

-Casual and à la carte dining

-Alcoholic and non-alcoholic beverages

-Snacks

-Unlimited world-class golf

-Sports and access to Body Rock® fitness centre

-Live entertainment

-Free Wi-Fi in rooms and across the resort

-24-hour room service

-Gratuities

 

Please note, restaurant and other inclusions may change without prior notice.

Show More
Show Less

Rock Royalty®

Rock Royalty® Inclusions

Choose to stay in the Rock Royalty Partial Ocean View King with Personal Assistant, Heaven or Hacienda and consider this room your all-access pass to club awesome. You get so many inclusions we can’t list them all but here are some to give you a taste of the awesomeness that awaits;

- Rock Royalty Personal Assistant ● (7am – 11pm) 

- Ironing Service (2 items per person/per stay) 

- Upgraded full-size Rock Spa® bath products and Spa Tub preparation (with 24-hours notice) 

- Welcome Petit Fours 

- Aromatherapy and Pillow Menu 

- Complimentary 25-minute couples massage at the Rock Spa® 

- VIP check-in and express or late check-out(subject to availability) 

- Complimentary beach bag (1 perroom/per stay) 

- Priority booking for bali beds ($) 

- Plush bathrobes & slippers plus sleeping mask 

- Turndown Service - Available upon request 

 

This is on top of the standard room inclusions, please note inclusions may change without prior notice.

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Rooms & Suites

With options for groups, couples and families, Hard Rock Hotel Riviera Maya has the perfect room for everyone. Whichever room you choose, you can expect to find a private balcony with hammock, a two-person hydro tub and a VIP-worthy bathroom.

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Each room includes

  • Air-conditioning
  • Free Wi-Fi
  • Furnished balcony with hammock
  • Double hydro spa tub
  • RockSpa® and L’Oreal Kids toiletries
  • Hairdryer
  • 24-hour room service
  • Smart TV
  • Coffee machine
  • Mini-bar with bottled water, juice, domestic beer and snacks, upon request
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Deluxe Partial Ocean View Double (Hacienda)

With two double beds, this room offers plenty of space and comfort. Take in the partial sea views from the hammock on your balcony, or enjoy a relaxing soak in your in-room hydro spa tub.
  • Two double beds
  • Furnished balcony with hammock
  • Bathroom with shower
  • Double hydro spa tub
  • Partial sea views
Call our experts - 020 3944 2201

Deluxe Family – Two Bedrooms (Hacienda)

Taking the kids on holiday? With connecting rooms, this option is perfect for families – and you’ll have access to two balconies.
  • Master bedroom with king-size bed
  • Second bedroom with two double beds
  • Double hydro spa tub
  • Two bathrooms, each with a bath and shower
  • Two furnished balconies
Call our experts - 020 3944 2201

Deluxe Sky Terrace (Heaven)

  • Bedroom with king-size bed
  • Bathroom with shower
  • Balcony with hammock
  • Private sky terrace with lounge chairs and hydro spa tub
  • Sweeping views
Call our experts - 020 3944 2201

Rock Royalty Partial Ocean View King with Personal Assistant (Heaven)

Ideal for celebrating a special occasion, this place comes with a Rock Royalty® Personal Assistant, VIP check-in and check-out, and a complimentary 25-minute couple’s massage.
  • Bedroom with king-size bed and hydro spa tub
  • Private balcony with hammock
  • Platinum benefits, including late check-out, complimentary massage, and priority booking for Bali beds
  • Bathrobes, slippers and pillow menu
  • Rock Royalty® Personal Assistant
Call our experts - 020 3944 2201

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