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Call us today until 7pm
0203 944 22011. The full value of the original booking will be held against your booking reference number
2. If we have only received part payment on the original booking then we will only credit the amount received to date*
3. Any amendment fees on the original booking will not be included in the credit held
4. The new booking can be made immediately up until 31 March 2022
5. The new booking can depart anytime before 31 August 2022, some airlines have extended travel for departures after this date*
6. The new booking must include flights with the original airline, however a new destination may be permitted*. Individual airline T&C’S also apply
7. Bookings cannot be made on the website and must be completed over the phone with a Travelbag agent
8. In most cases suppliers will not allow passengers changes, therefore all passengers noted on the original booking must travel on the new booking
9. If the new booking is of a higher value than the original, all additional costs must be paid
10. If the new booking is of a lower value than the original no cash refund will be due however we will issue a further credit note
* Subject to supplier. Our call centre can provide further details on request.
Information on refunds: If your desired outcome remains securing a refund, then please send us confirmation of this to [email protected], including your booking reference.