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Not Bonded Credit Note Terms and Conditions

1. The full value of the original booking will be held against your booking reference number



2. If we have only received part payment on the original booking then we will only credit the amount received to date*



3. Any amendment fees on the original booking will not be included in the credit held



4. The new booking can be made immediately up until 31 March 2022



5. The new booking can depart any time before 31 August 2022, some airlines have extended travel for departures after this date**



6. The new booking must include flights with the original airline, however a new destination may be permitted*. Individual airline T&C’S also apply



7. Bookings cannot be made on the website and must be completed over the phone with a Travelbag agent



8. In most cases suppliers will not allow passengers changes, therefore all passengers noted on the original booking must travel on the new booking



9. If the new booking is of a higher value than the original, all additional costs must be paid



10. If the new booking is of a lower value than the original no cash refund will be due however we will issue a further credit note



*Credit notes issued in 2022 are no longer bonded by a regulatory company.



** Subject to supplier. Our call centre can provide further details on request.



Information on refunds: . If you do not want a credit note please wait until 30 days before departure to contact us, and we will advise if a refund is possible as it will depend on your destination.

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