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CREDIT NOTE TERMS & CONDITIONS

The full value of the original booking will be held against your booking reference number.

If we have only received part payment on the original booking then we will only credit the amount received to date.

Any amendment fees on the original booking will not be included in the credit held.

The new booking can be made immediately up until 31 January 2022.

The new booking can depart anytime before 31 August 2022, some airlines have extended travel for departures after this date*.

The new booking must include flights with the original airline, however a new destination may be permitted*.

In most cases suppliers will not allow passengers changes, therefore all passengers noted on the original booking must travel on the new booking.

If the new booking is of a higher value than the original, all additional costs must be paid.

If the new booking is of a lower value than the original no cash refund will be due however we will issue a further credit note.

Should you accept a credit note now the option to receive a full refund at a future date remains.

If this option isn’t suitable for you, we will endeavour to seek a refund from our suppliers on your behalf. Details of how to claim a refund will be contained in the email we send when we issue your credit note.

If you have a package booking and are due to travel after this period, normal Terms & Conditions currently apply.


*Subject to supplier. Our call centre can provide further details on request.

Out There Made Easy

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