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COVID PLEDGE


ALL CHANGE? NO CHARGE.

We know that planning a holiday can be challenging at the moment. That’s why we’ve introduced 2 new policies to all our bookings that will help give you peace of mind, that if your plans change, then we can change with you.

We’ve put together this helpful guide that details both COVID-19 policies in detail. If you have any questions or simply want to chat it through further before booking, then call one of our travel experts, who will be happy to answer any questions you may have.

Even now, out there is easy with Travelbag.

What our COVID Pledge covers

Cancellation should you, your travel companion(s) or any person you have arranged to stay with during your holiday test positive for coronavirus within 14 days of your departure date

Cancellation should you, your travel companion(s) or any person you have arranged to stay with during your holiday be admitted to hospital due to coronavirus within 28 days of the start of your trip

Cancellation should you or your travel companion(s) be denied boarding following a positive coronavirus test, receiving a temperature test, or other medical test reading

Cancellation should you, a close relative, your travel companion(s) or anyone you have arranged to stay with fall sick, suffer an injury or pass away before you go away

Cancellation should you be made redundant from a workplace, provided that you were working at your current place of employment for at least two years and that you were not aware of any impending redundancy at the time this policy was issued or the holiday was booked

Cancellation should you, or any person you intended to travel with, who is a member of the Armed Forces, emergency services, the nursing profession or a government employee being ordered to return to duty

Cancellation should you be called for jury service or as a witness in a Court of Law – but not as an expert witness or where your employment would normally require you to attend court

Cancellation should your home be made uninhabitable due to accidental damage, burglary, flooding or fire

Cancellation should the police request your presence following burglary or attempted burglary at your home

*Please note, you will be covered up to a maximum of £5,000 per person, as per the value shown on your first invoice/receipt from your original Travelbag booking. Cover is valid only for items and components as detailed on your first itinerary from Travelbag. Any components that are amended or rebooked at a later date are not covered.

The COVID Pledge covers package holiday bookings only; it is not valid on flight-only bookings.
Cover is valid for new bookings that were first booked on or since 1st January 2021. The cover cannot be added retrospectively to bookings made before this date.

Please click here to see full terms and conditions.



Flexible Booking Policy

If you can’t travel because of COVID-19 or another reason, then we’ve introduced our flexible booking policy. When you book with us, not only will you pay a reduced deposit of £100 per person but you will also have the added benefit of flexibility! This means you will be able to amend your holiday up to 45 days before you depart (should you need to) without any amendment fees.

As well as our COVID Pledge and flexible booking policy, we also offer our standard travel insurance, at an additional cost. This covers you for things such as...

  • Medical Expenses for Medical Emergency & Repatriation, including COVID-19 related expenses (up to £10,000,000)
  • Trip Cancellation & Curtailment (up to £5,000)
  • Personal Luggage(up to £2,000)
  • Personal Liability (up to £2,000,000)
  • 24hr emergency helpline in place should you need us

This policy also covers you if your trip is affected due to COVID-19, such as cancellation and medical reasons.

Click here for more information.

COVID FAQ'S

We understand that you might have some questions about what to expect the next time you travel. We want you to feel safe and confident throughout your next Travelbag holiday, from the airport, to your flight, to your hotel. We hope these FAQs will be useful.

Click here for to check out a full list of FAQ’s.

If you have any additional queries, please don’t hesitate to contact us.


GET INSPIRED

Need some ideas for where to go? Have a look below.

Out There Made Easy

Everyday our experts help people realise their dream holidays, designing experiences to last a lifetime, out there made easy.

Knowledge

Between them, our travel advisors can boast almost 800 years of holiday expertise.

Ease

Our tailor made packages make it easy for you to discover more of the world.

Value

Whether you're looking for luxury or simplicity, we've got the perfect holiday for you.

Trust

Travelbag is fully protected by ATOL and ABTA, so your booking is completely secure.

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